Shipping policy

At PurpleSpirit, we aim to provide efficient delivery services to our customers across India.

Shipping Policy

Thank you for shopping with us. The following terms outline our shipping process.

 

Order Processing

All orders are processed within 2–4 business days after being placed.

Orders are not processed or shipped on Sundays or public holidays.

Since all products are made-to-order, processing time is required before dispatch.

Delivery Time

Estimated delivery time is 5–10 business days from the date of dispatch, depending on your location.

• Metro cities: 5–7 business days

• Other locations: 7–10 business days

Delivery timelines are estimates and may vary due to external factors.

Shipping Charges

Shipping charges (if any) will be calculated and displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.

Delivery Delays

Delivery may be delayed due to:

• High order volumes

• Courier service issues

• Remote location delivery constraints

We are not responsible for delays caused by courier partners.

Incorrect Address

Please ensure that your shipping address is accurate.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Undelivered Packages

If your order is lost in transit or not delivered within the expected timeframe, please contact us.

We will investigate and provide a resolution, which may include a replacement or refund.

 

Contact Us

For any shipping-related queries, please contact us at:
Email: purplespiritstore@gmail.com